Contact Self Financial Customer Service
Self Financial Phone Numbers and Emails
Toll-Free Number:
-
(877) 883-0999
Self Financial Emails:
Self Financial Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Self Financial Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Self Financial is 8778830999. 53% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Self Financial may ask you for the following information to identify you as a customer: first and last name, social security number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Self Financial Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Self Financial is 8778830999. 53% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Self Financial may ask you for the following information to identify you as a customer: first and last name, social security number or email.
People call Self Financial mainly because of cards, account, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Self Financial is help@self.inc. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Self Financial Website:
Self Financial Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
How Good is Self Financial's Customer Service?
Summary of Self Financial Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Self Financial?
Payments and Charges Question:
- “Payment made still in pending status”
- “Dispute an inquiries”
- “Fraud”
Cards Question:
- “How long does it take for card to be delivered”
- “Card declined even though I have money in the card”
- “You sent a card to the wrong address. I want to speak to a human.”
Account Question:
- “Account unlock”
- “Closing my account”
- “Close account”
Request for Information Question:
- “Speak to an agent”
- “Need to speak with agent”
- “Check on my credit increase”
Activation/ Cancellation Question:
- “Cancel subscription”
- “I want to cancel my auto pay credit builderv”
- “Cancel”
Shipping and Delivery Question:
- “Haven't received my card yet”
- “No he recibdo mi tarjeta de credito”
- “I never received a check from self”
Product/ Service Question:
- “Are y a loan company”
- “I need to order a new card”
- “Can’t Get In System”
Return/ Replace Question:
- “Change address”
- “A replacement card”
- “Replacement card”
Refund Question:
- “My refund”
- “Refund”
- “I want my money back”
Staff Question:
- “Services”
- “Inquire about ur services”
- “I will like to speak to customer service”
Employment Question:
- “To pay off my loan”
- “Extension To pay off my loan”
Website/ Application Question:
- “I increased my credit limit ONLY BECAUSE The Self Site said it would HELP MY CREDIT and their was gonna be NO CREDIT PULL now my credit has DROPPED 58 points y'all NEED to CALL ME and put my card limit BACK where it was AT”
Other Question:
- “Opt out of self”
- “Tengo problema con mi tarjeta”
- “Necesito hablar con un representante”
Compare Self Financial Customer Service To
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